We Promise to:
- Give our personal best every day.
- Welcome you first and treat you as an honored guest.
- Treat you with first-class professionalism and address you by name.
- Deliver first-rate friendly service in an accurate and timely manner.
- Take ownership and make you our first priority.
- Identify your financial needs first and provide you with trustworthy and value-added solutions.
- Make a first-rate financial difference in our members' lives.
- Keep our first-rate facilities clean and operational to ensure your experience is pleasant.
- Thank you for your business at First Financial.
Our Vision: To be a long-term financial partner with our Members.
Our Mission: First Financial Federal Credit Union is a not-for-profit financial cooperative whose goal is to provide the highest level of quality products and personalized services while maintaining financial integrity and stability, thus enriching the quality of our Members' lifestyles.
Value Statement: First Financial is part of your community. We provide value driven banking services with high-tech, low-cost convenience. We deliver customized lending decisions on the spot in our local branches, online or by phone. At First Financial, personalized service you can trust is only a click away.