Visa Hotline | Stolen Card Hotline | Fax Numbers | Telephone Numbers
Local Callers: 732.312.1500
Out of Area: 866.750.0100
Email for Inquiries: info@firstffcu.com
Email for Website Problems/Comments: website@firstffcu.com
Email for First Financial Foundation: foundation@firstffcu.com
24/7 Online Banking Assistance: 855.299.4411 (New number as of 3/15/13)
Bill Pay Assistance: 866.837.8930
First Financial's Supervisory Committee has the responsibility to investigate member complaints that cannot be resolved through normal channels. If you have a complaint or suggestion to improve our service to you or if you have an unresolved problem, please write to: Supervisory Committee, PO Box 751, Neptune NJ 07754.
Phone Center Hours - Option # 3
Monday through Friday 8am to 6pm
Saturdays 9am to 1pm
Convenient Services
Option # 2: Loan Source (Available Monday-Friday, 8am to 6pm & Saturday, 9am to 1pm)
Loan Application Fax: 732.312.1530 (24 hour)
Visa Credit Card Hotline: 866.820.3808 (24 hour service)
Lost or Stolen Visa Credit Card Hotline: 800.449.7728.
Lost or Stolen ATM & Debit Card Hotline: 866.820.8802
Accidental Death & Dismemberment Insurance: 800.779.5433
*Please note: If you are a member using our Check by Phone service – please use the checking account number listed on the bottom of your checks, not your member number.