First Financial Federal Credit Union

Important First Financial COVID-19 Updates

It is certainly an unprecedented time for all, as we navigate through the challenges of the Coronavirus (COVID-19) and its effect within our local community. Rest assured that First Financial is doing everything possible to keep our employees and members safe, while also continuing to deliver the best member experience we can. Despite the inconvenience posed by COVID-19, we remain committed to serving you with as little service disruption to your banking as possible. Our membership is part of our family, and we will get through this together.

Important Member Updates:

  • All locations will continue to operate on a modified schedule between Tuesday, October 13th and Sunday, November 1st, 2020. Branch lobbies will still be closed to walk in's during this time. 
  • Our Toms River Branch drive thru will be open from 9am to 4:30pm Monday through Wednesday, 9am to 5:30pm Thursday & Friday, and 9am-12pm on Saturday.
  • Our Freehold/Howell Branch drive thru will be open from 9am to 4:30pm Monday through Wednesday, 9am to 5:30pm Thursday & Friday, and 9am-12pm on Saturday.
  • Our Neptune Branch drive thru will be open from 9am to 4:30pm Monday through Wednesday, 9am to 5:30pm Thursday & Friday, and 9am-12pm on Saturday. 
  • Appointments can be made to open an account or close on a loan in an operating branch by calling 732.312.1500
  • Deposits are not able to be accepted at our Corporate Office, as well as other banking transactions.
  • Our Member Relationship Phone Center can be reached at 732.312.1500 Monday through Friday from 9am to 5:30pm, and on Saturday between 9am-12pm.

Is First Financial offering any financial relief on loan payments for members during this time?

Yes, we are currently offering loan deferment options up to 90 days for qualified borrowers. There is an application process that is required in order to defer any loan payments. You can get started here, or call 732.312.1500 Option 4 during business hours. Please be advised that proof of unemployment or hardship may be required in order to defer a loan payment. Due to increased call and application volume, response times are typically between 24 - 48 hours.

What electronic banking channels can I use without having to go to a branch?

Here are some additional resources you might find helpful during this time:

First Financial and COVID-19 Frequently Asked Questions

3 Credit Score Tips for During COVID-19

Should You Take Your Money Out of the Bank During COVID-19

How to Prioritize Bills During a Financial Crisis

How to Manage Your Credit Card During Difficult Times

3 Ways to Stop Overspending During These Times

We appreciate your understanding and patience as we get through this difficult time together.

Thank you for Thinking First and be safe and well!