First Financial Federal Credit Union

ID Theft Protection

Don't wait until you become a victim! Think you don't need ID Theft Protection? Think again!

Identity Theft is the fastest growing crime in the United States. It can happen to anyone, anywhere – regardless of how careful you are, your age, income, or where you live.

With Fully Managed Identity Recovery services from First Financial, you don't need to worry. A professional Recovery Advocate will do the work on your behalf, based on a plan that you approve. Should you experience an Identity Theft incident, your Recovery Advocate will stick with you all along the way – and will be there for you until your good name is restored.

Our ID Theft Protection options may include some of the following services, based on the package you choose to enroll in:

Lost Document Replacement - includes replacing important documents that are lost, stolen or destroyed as a result of an Identity Theft event. The service covers credit cards, professional licenses, government-issued documents, and more. A Recovery Advocate works with the victim to contact creditors, cancel the compromised information, and obtain replacement documents.

Credit Bureau Monitoring - monitors your TransUnion℠ credit report continuously for new or suspicious activity. If new activity occurs, an alert is sent via email and text message, allowing you to confirm whether or not the activity is fraudulent.

Score Tracker - synthesizes the credit score from the three major credit reporting bureaus and reflects a historical perspective in a monthly trend report.

Three-Generation (3G) Family Benefit – when a covered accountholder's identity theft affects family members, the benefits are extended to family members, including a spouse or domestic partner, dependents under the age of 25 with the same permanent address, and parents living with the accountholder or in elder care. Should an incident of Identity Theft occur, your Recovery Advocate will place fraud alerts with the 3 major credit bureaus, review all 3 of your credit reports with you to identify fraudulent activity, research and document all fraudulent transactions, notify local and federal law enforcement, provide follow-up for 12 months after identity restoration, and maintain your TransUnion credit monitoring during recovery and for a full year post-resolution with alerts as often as daily if changes are detected on the report.

Ready to enroll in ID Theft Protection? Choose the option which works best for you.

ID Theft Protection

  • All First Financial members are eligible to enroll in ID Theft Protection
  • The Identity Theft benefits will be added to your account for a fee of $4.95 per month
  • Includes: Fully Managed Recovery, Lost Document Replacement, and 1 Credit Bureau Monitoring (TransUnion)

First Protection Checking*

  • Must open a First Protection Checking Account for this option.*
  • The Identity Theft benefits are included with First Protection Checking for $8.95 per month
  • Includes: Fully Managed Recovery, Lost Document Replacement, 1 Credit Bureau Monitoring (TransUnion), and Score Tracker
  • Also includes the same great benefits as our Free Checking Account*

First Protection Checking with Dividends*

  • Must open a First Protection Checking with Dividends** for this option.
  • The Identity Theft benefits are included with First Protection Checking with Dividends for $8.95 per month
  • Includes: Fully Managed Recovery, Lost Document Replacement, 1 Credit Bureau Monitoring (TransUnion), and Score Tracker
  • Also includes the same great benefits as our First Class Checking Account**

To enroll in our ID Theft Protection services, stop into any First Financial branch or call 866.750.0100.

To enroll in additional, upgraded coverage with individual packages starting at $10.75 per month extra – click here. Family packages are also available.

T.H.I.N.K First because There's Harm INot Knowing!

*A $5 deposit in a base savings account is required for credit union membership prior to opening any other account. All personal memberships are part of the Rewards First program and a $5 per month non-participation fee is charged to the base savings account for memberships not meeting the minimum requirements of the Bronze Tier. Click here to view full Rewards First program details, and click here to view the Tier Level Comparison Chart. Accounts for children age 13 and under are excluded from this program. A $100 minimum deposit is required to open this account.

** Account holders earn dividends on daily balances of $1,000 or more. There is no monthly service charge if a daily balance of $1,000 is maintained or if you utilize Direct Deposit or Payroll Deduction totaling more than $500 monthly, otherwise there is a $10 fee.

Identity Theft insurance underwritten by subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.