System Upgrade is complete! Login for the first time by following our user guides below. We are experiencing extremely high call volume right now, if you are unable to get through to our main number at 732-312-1500, please use our temporary Online Banking call center for login assistance only at 833-658-0295. Thank you for your patience!
We've enhanced our Online Banking System and Mobile App with updated features that we know you’ll love!
Here are some of the updates you can expect to see after March 15, 2021:
Why are these changes taking place? Our new upgrades will enhance your First Financial digital banking experience, offer more convenience, and provide you with additional online and mobile capability and ease of use.
How to prepare: Our goal has been to have as minimal of an impact on our membership as possible, with a smooth transition process for first time login after Monday, March 15. Most of the system upgrade will be taking place behind the scenes with our staff, however we strongly encourage you to plan ahead or visit your nearest First Financial Branch Drive Thru, ATM, or schedule an appointment inside the branch.
Any payments scheduled in Online Bill Pay will not be affected by the system upgrade. Recurring transfers to your other accounts which use your same member number (recurring transfers that go to your other savings/checking accounts, and First Financial loan payments) will also not be affected by the system upgrade and will transfer over to the new system.
Any recurring external transfers using the Pay Other People (Pop Money) Service or that were previously setup to go to other financial institutions – will not transfer over to the upgraded Online Banking System. These will need to be setup again within the new Online Banking System, as well as internal recurring transfers to other First Financial member accounts that do not share the same member number.
If I have questions, where do I go for assistance? Please give us a call during business hours at 732.312.1500, email firstname.lastname@example.org, or schedule an in-branch appointment. For Online Banking login assistance or lock-outs only, you may call our temporary Online Banking Call Center at 833.658.0295.
Please click on the links below to view each document or video tutorial.
First Time Login Step by Step Guides:
Additional Upgrade Resources:
Thank you for Thinking First and for your patience during our system upgrade!